Service Development

The speed and efficiency with which you process requests for reports can be important to your patients in determining their future employment.

Consider the following points with a view to developing your service to your patients:

• Discuss with your practice manager how you can streamline the report writing process and ensure that reports are processed in a reasonable time frame
• Consider developing a protocol so that, before coming to you, each report request is checked for patient consent and whether the patient would like a copy
• Consider developing a standard format for your responses