Communications, Relationships and Trust

Author Debbie Cohen
Session Type Learn and Reflect
Module Health e-Working Primary Care
Duration 20 min
Curriculum 5 Healthy People

Learning Objectives

Having completed this session you will now be able to:
  • Identify the information that is appropriate to go into a written report
  • Recognise when it is in the best interests of a patient to disclose information to a third party
  • Recognise how occupational health professionals might support a patient

Downloads

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Further Reading and Activities

Refer to the following links for more information:

Consent and confidentiality in communicating with non-medical personnel and occupational health professionals

  • British Medical Association [Internet]. Guideline on access to medical reports. View link
  • Department of Health [Internet]. Consent, general information. View link
  • General Medical Council [Internet]. Consent: patients and doctors making decisions together. London: General Medical Council, 2008. View document
  • General Medical Council [Internet]. Good Medical Practice, Confidentiality. Introductory page. View link
  • Gunnyeon W, Parker G, Sharp C et al. The Health and Work Handbook. London: Royal College of General Practitioners, 2005. View document
  • Harling K, Hunt S, eds. Guidance on Ethics for Occupational Physicians. 6th edn. London: Faculty of Occupational Medicine, 2006.

When and how to involve other workplace professionals:

  • Agius R, Seaton A. Practical Occupational Medicine. Oxford: Hodder Arnold, 2005.
  • Faculty of Occupational Medicine [Internet]. What is Occupational Medicine? View link
  • Heath and Safety Executive [Internet]. Workplace health advice services for small businesses. View link
  • Health Work Wellbeing [Internet]. General health information for people in work. View link
  • NHS Scotland, Healthy Working Lives [Internet]. Workplace health and safety. View link

Producing appropriate reports to an employer:

  • General Medical Council [Internet]. Good Medical Practice, introductory page. View link
  • Harling K, Hunt S, eds. Guidance on Ethics for Occupational Physicians. 6th edn. London: Faculty of Occupational Medicine, 2006.
  • Gunnyeon W, Parker G, Sharp C et al. The Health and Work Handbook. London: Royal College of General Practitioners, 2005. View document

The role of occupational health professions:

  • Association of Chartered Physiotherapists in Occupational Health and Ergonomics [Internet]. View link
  • Association of Occupational Health Nurse Practitioners [Internet]. View link
  • British Association of Occupational Therapists and College of Occupational Therapists [Internet]. View link
  • British Occupational Hygiene Society [Internet]. View link
  • British Psychological Society [Internet]. View link
  • Chartered Institute of Personnel and Development [Internet]. View link
  • Employee Assistance Professionals Association [Internet]. View link
  • Institute of Ergonomics and Human Factors [Internet]. View link
  • Institute of Occupational Health and Safety (IOSH) [Internet]. View link
  • Professional Organisations in Occupational Safety and Health [Internet]. View link
  • Society of Occupational Medicine [Internet]. View link
  • Trade Union Congress (TUC) [Internet]. View link

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