| 1. General | The following privacy policy applies to your RCGP Healthy Working UK account and to the RCGP Healthy Working UK associated resources and materials. The RCGP is committed to ensuring that your privacy is protected and that it complies with its obligations under the Data Protection Act 1998, which regulates the processing of information relating to you and grants you various rights in relation to your personal data. By registering for an RCGP Healthy Working UK account, or by accessing the 'Advice Line' service within the RCGP Healthy Working UK website, you are agreeing to the following policy from the date of first registration or usage. We may change these terms and conditions from time to time and will post revisions on our website. We advise that you review these terms and conditions regularly.
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| 2. Registration data | When you first register for your RCGP Healthy Working UK account, or when you access the 'Advice Line' service within the RCGP Healthy Working UK website, we will collect personal information from you. We may also ask you for information when you report a problem to our helpdesk and may keep a record of any correspondence. |
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| 3. Aggregated data | We may anonymise your data and aggregate it with data from other users to understand how people are using our website and to evaluate the 'Advice Line' service. The RCGP reserve the right to disclose anonymised aggregated user data to approved third parties. |
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| 4. User-generated data | | Should you contribute user-generated content to the RCGP Healthy Working UK website, including site feedback, some of your personal data (such as your name and email address) may be displayed on the website. When submitting user-generated content, you acknowledge and agree that the RCGP may access, preserve, and disclose your account information and any content posted by you in order to: (a) comply with any legal process; (b) enforce the terms and conditions of use; (c) respond to claims that any content posted violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of the RCGP, other users of the website and the public. Your feedback will be used to improve the quality of the RCGP Healthy Working UK website and to aid future development of the resource. |
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| 5. Communications and bulletins | From time to time the RCGP may email you with information about other College-associated educational resources that may be of interest to you. If you should decide that you do not wish to receive such communications you may opt out of receipt of similar future emails by contacting us at hwuk@rcgp.org.uk |
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| 6. Making changes to your information | Where your details become outdated you should update your details by completing a new registration form in the 'Advice Line' section of the Healthy Working UK website. |
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| 7. IP addresses | We may record your computer's IP address, operating system and browser type, for system administration purposes and to enable us to gather information on website usage. These data enable us to track browsing patterns, and are not used to identify you as an individual. |
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| 8. Security | | Your personal information is stored and processed by the RCGP in compliance with the Data Protection Act (1998). Your data is held securely on our databases which are only available to authorised personnel on a password protected basis and is not available to any other individual or party. Your information is protected by a firewall. Although all reasonable efforts will be taken to ensure security of personal data, it is not possible for the RCGP to guarantee 100% data security. |
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| 9. Authentication | | You are responsible for ensuring that your RCGP Healthy Working UK account password remains secure. You should not disclose your user name and password to other people. If you forget your password, please use the forgotton password link on the registration page. |
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| 10. Email security | | Any email correspondence between you and the Healthy Working UK website will not be encrypted. Emails received by the Healthy Working UK team will be stored securely within our corporate firewall. |
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| 11. Use of cookies | | The Healthy Working UK website does not use cookies. |
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| 12. Linking to external sites | | When using the RCGP Healthy Working UK website and materials, you will encounter links to external websites. Please be aware that once you click to one of these sites, you are subject to that site's privacy policy and the RCGP can accept no responsibility for your privacy in relation to your use of external websites. |
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| 13. Advice Line | | The 'Advice Line' service is managed by a third party provider. When submitting questions to the 'Advice Line' service, some of your personal information will be transferred securely to this provider. The personal data we transfer is held securely and is regulated by a Data Protection Act Third Party Processor agreement. The RCGP will remain the Data Controller of the data. |
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| 14. Your consent | | By submitting your information to the RCGP Healthy Working UK website, you consent to the use of that information as set out in this policy. You should review this policy regularly, to note any changes as to how we collect and use personal information. Thank you for reviewing this information. If you have any questions about this policy, please contact hwuk@rcgp.org.uk |
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